Questions, answered plainly

Booking runs through Fresha. Every "Book on Fresha" button on this site opens our live calendar, where you can see real-time availability, choose your technician, and get instant confirmation. You can also call the studio at (780) 913-6794.

Yes, and most of our regulars do. Fresha lets you pick your technician by name when you book, so you can go straight to whoever you usually see. If your technician is fully booked, the calendar will show you their next opening.

We do when there's a gap, and we're often able to fit people in the same day — but we can't promise it, especially on weekends. Checking Fresha or calling first will save you a trip.

Please give us at least 24 hours' notice if you need to cancel or change your appointment. Cancelling with less than 24 hours' notice will result in a cancellation fee, because that time can rarely be refilled.

If you arrive more than 10 minutes after your appointment time, we may need to reschedule you. It isn't about being strict — a late start pushes back every client booked after you.

Yes — for first-time clients and for groups. A deposit of 20% of the estimated service total is taken when you book your first appointment, and on any booking for four people or more. It comes off your final bill, and it is forfeited if you cancel with less than 24 hours' notice.

Tell us before you leave the salon. We'd much rather fix it there and then than have you go home unhappy, and we'll do whatever we reasonably can to put it right.

If anything breaks or lifts within 7 days of your appointment, come back and we'll fix it free of charge — just let us know as soon as it happens so we can get you booked in.

Yes. Along with acrylic full sets and refills, we offer soft gel and Gel-X sets and refills, on hands and on toes. If you're not sure which suits your nails, ask when you arrive and we'll talk it through.

Yes — acrylic and shellac removal are both on the menu, and you can add them to any service when you book. Please add removal to your booking so we have the time set aside to take it off properly.

Plenty of it — French and deep French tips, ombré spray, chrome and holographic finishes, marble, gems, and freehand painted designs. Bring a reference photo. Art is priced as an add-on and quoted before we start.

We have a dedicated menu for under-12s: mini manicures with regular or gel polish, and kids' pedicures. For safety and for everyone's comfort, children under 12 need to be accompanied by an adult who isn't having a service themselves.

We sterilise all tools and equipment after every single use. It's the part of the job we're least willing to rush, and it's the thing clients mention most often in reviews.

Absolutely. Bring them in and we'll use yours.

We're at 10634 Ellerslie Road SW in southwest Edmonton, with parking available on site and public transport nearby.

Yes — the studio is wheelchair accessible. If you have specific access needs, give us a call before you book and we'll make sure the right station is set aside for you.

We're open seven days a week: Monday to Friday 10:00 AM – 7:00 PM, Saturday 10:00 AM – 6:00 PM, and Sunday 10:00 AM – 5:00 PM.

Please keep your things with you. We can't take responsibility for loss or damage to personal belongings left in the salon.

We accept cash, credit cards, and debit cards, and you can also pay through the Fresha app. Payment is due at the time your services are done.

Yes. Gift cards are bought through Fresha, arrive by email straight away, and can be used toward any service. Under Alberta's Consumer Protection Act they don't expire.